Empath AI is in early access for Australian institutions. Join the waitlist.
Real-time AI patients and clients for health and human services

Practise the hard
conversations first.

Real-time voice and text practice with AI patients and clients across 30+ scenarios. A safe place to build confidence and capability before the conversation is real.

Join the waitlist See how it works
Developed under clinical governance Australian hosted Built for higher education & VET
A clinician smiling warmly during a consultation
Empath AI — Session 4 of 6 · Cohort B Live
M
Marcus, 34
GP referral · Sleep disturbance, low mood · No prior psychiatric history
Session active
I don't really know why I'm here. My wife made the appointment. I've just been a bit tired lately. Nothing serious.
Marcus
That makes sense. It can feel strange when someone else books it. Can you tell me more about the tiredness? When did it start?
You
Months, maybe. I don't know. I just don't feel much about anything lately. Which is probably nothing. Work is just busy.
Marcus
Marcus is responding
↑
Notice: Marcus has minimised three times. He hasn't mentioned what his wife saw that prompted the call. Consider asking what she noticed rather than what he noticed.
9 in 10
psychiatrists say workforce shortages are already putting patient care at risk in Australia.
RANZCP, 2024
96%
projected psychology shortfall by 2038. We are running out of time to train the clinicians we need.
Dept. of Health Psychology Supply Study, 2025
43%
of Australians aged 15 to 25 feel lonely. The people who need human care most are getting less of it.
University of Sydney, 2025
Our position

You cannot automate
human warmth.

As the world grows lonelier and mental health demand accelerates, the answer is not fewer human clinicians. It is better-trained ones, faster.

Empath AI was built on a simple conviction: that the quality of a mental health consultation depends almost entirely on the person conducting it. Their presence. Their curiosity. Their capacity to sit with discomfort and not flinch.

Those skills are not taught in textbooks. They are practised. We built the practise ground.

A clinician in warm conversation with a patient Clinical consultation · Australia
The problem with current training
Across health and human services, learners get limited real exposure to high-acuity conversations before they are in the room. Standardised actor patients are costly, inconsistent and hard to scale. Many enter their first difficult conversations underprepared.
What Empath AI does differently
Our AI patients and clients deflect, minimise, or go quiet just when you think you are getting somewhere. They do not behave like textbooks. They behave like people. Learners build the skills in a safe space, before the conversation carries real weight.
Developed under clinical governance
Every persona is developed and reviewed under clinical governance involving registered psychiatrists and allied health professionals before it goes near a learner. The review process is built into the product.
Why we exist

A mental health consultation is the most human thing in medicine. We built the place to practise it before the stakes are real.

Built with practising psychiatrists and psychologists across Australia
Two clinicians talking through a case together

Deployed by leading training institutions across Australia

University of Queensland TAFE NSW Monash Medicine ACU Nursing MindCare RTO Cornerstone Allied Health
How it works

Three steps to a
real conversation.

Empath AI mirrors the structure of a real clinical encounter. No branching paths. No correct answer. Just the skill you bring to the conversation and how well you can listen.

01
Choose a scenario
Pick from scenarios across clinical mental health, psychosocial and community support, and supervision. Each one has a history, a backstory, and a reason they are not telling you everything.
02
Talk to the patient
Speak or type in real time. The AI patient responds as a person, not a menu. They deflect. They minimise. They contradict themselves. They go quiet. There is no shortcut.
03
Debrief and improve
After the session, Empath AI shows you what the patient was experiencing beneath what they said. Your strengths, the moments that mattered, and where to focus next.
Practice library

Explore the
practice library.

Three pathways, each developed under clinical governance. Choose a pathway, filter by area, then open a scenario to see what the learner practises.

Post-session debrief

Feedback that
actually teaches.

After every session, Empath AI surfaces what the patient was communicating beneath what they said. The minimisation. The deflection. The thing they mentioned in passing that mattered most.

  • Scored against clinical competency frameworks
  • Timestamped replay of key turning points
  • Comparative benchmarks across your cohort
  • Evidence export for accreditation portfolios
Post-session debrief — Marcus
👁
Observation
Missed minimisation pattern turns 2 to 4
72
💬
Communication
Strong open-question technique throughout
91
🧠
Clinical reasoning
Anhedonia probed — depression surfaced late
68
🤝
Therapeutic rapport
Patient trust established by mid-session
85
Administrator dashboard

Visibility your
compliance team
will thank you for.

Clinical educators and RTO administrators get a full cohort view. Who is progressing, who is at risk, and what the evidence says about readiness before placement or assessment day.

  • Cohort-level competency heatmaps
  • At-risk learner flagging
  • Evidence export for assessment and accreditation
  • LMS integration across Canvas, Moodle, Blackboard
Cohort dashboard — Batch 2026-B
Average session score78 / 100
Sessions this month247 completed
Competency coverage91% mapped
At-risk learners3 flagged
After every session

Your report.
Your way forward.

Every conversation produces a structured report the learner keeps. Not a pass or fail, but a roadmap for growth, highlighting strengths, emerging competencies and areas for further development.

Mapped to competency frameworks and learning outcomes
Timestamped replay of key learning moments
Structured evidence of communication, reasoning and decision making
Exportable for assessment, supervision and accreditation
01 · Session summary

Marcus, 34 — low mood and sleep disturbance

A snapshot of the session: overall performance, time spent, and how the conversation tracked against the clinical goals set for this presentation.

78
Effective engagement, with a clear area for development.
14 min 20 sec · 22 exchanges · Empathy and open questioning were real strengths. The report highlights one safety screening step as an area for development and shows where it could have fit.
02 · Competency mapping

Mapped to competency frameworks and learning outcomes

Each session maps to the competencies and learning outcomes your course or training package already uses, so the feedback speaks the same language as your assessors and supervisors.

Engagement and rapportStrong
Open questioningStrong
Empathic reflectionDeveloping
Risk and safety screeningEmerging
Structuring the conversationDeveloping
03 · Key learning moments

Strengths and areas for development

A timestamped replay of the moments that mattered, with the patient's underlying state shown beside how the learner responded.

✓ Strength

"You asked what his wife had noticed, not just what he noticed. That opened up the real reason for the visit."

→ Develop

"Marcus said he 'doesn't feel much about anything'. This was a natural opening for a gentle, direct safety question."

✓ Strength

"You sat with the silence after he went quiet instead of filling it. He disclosed more because of it."

→ Develop

"Sleep and appetite were noted. Anchoring them in time and degree would strengthen the picture next time."

04 · Your improvement plan

Three things to practise next

Every report ends with specific, do-able next steps and recommends the next cases that target the exact skill gap, so progress is deliberate, not random.

1
Make risk screening routineBuild a natural place for a direct safety question into every low-mood consult. Recommended next case: "Hannah, 19 — masked low mood".
2
Quantify the somatic pictureAnchor sleep, appetite and energy in time and degree. Recommended next case: "Raymond, 58 — somatic presentation".
3
Keep doing thisYour use of silence and your opening were genuine strengths. Carry them into harder presentations to keep building.
Solutions

Two buyers.
One platform.

Whether you are embedding Empath AI into a degree or scaling practice across a workforce, the platform adapts to your context.

Higher education

Higher Education

Structured, repeatable practice across a range of presentations before learners reach placement. For medicine, psychiatry, nursing and the full breadth of allied health, mapped to your competency frameworks and learning outcomes.

  • Mapped to competency frameworks and learning outcomes
  • Works alongside OSCE and viva preparation
  • Evidence for assessment, supervision and accreditation
  • LMS integration available
  • Clinical educator oversight portal
Vocational education & training

VET providers

Mental health, psychosocial and community support practice for the VET sector, from counsellors and community workers to support staff. At scale, with compliance evidence built in.

  • VET compliance evidence reporting
  • Certificate IV and Diploma level content
  • Bulk learner management and enrolment
  • White-label option available
  • Facilitator-led and self-paced modes
Our approach

Built with the sector,
not at it.

Empath AI is being developed alongside educators, clinicians and training providers. It is built to stand up to the people who sign off on learning.

Co-designed under governance
Every persona is written and reviewed under clinical governance involving registered psychiatrists and allied health professionals before it reaches a learner.
Mapped to your frameworks
Sessions map to the competency frameworks and learning outcomes your programs already use, so the feedback speaks your assessors' language.
Evidence you can defend
Structured, exportable evidence of communication, reasoning and decision making for assessment, supervision and accreditation.
Clinical governance

Reviewed by the
people who treat.

A clinical governance group reviews every persona and the feedback model before it reaches a learner. Appointments are being confirmed now, ahead of launch.

Consultant Psychiatrist
Clinical accuracy and safety of mental health presentations.
Seat being confirmed
Clinical Psychologist
Therapeutic communication and the feedback model.
Seat being confirmed
Allied Health Educator
Scope, learning outcomes and assessment alignment.
Seat being confirmed
Lived-experience Advisor
Dignity, safety and authenticity of every persona.
Seat being confirmed
Ethical AI and clinical governance

Built to the standard
the sector expects.

Mental health simulation carries significant ethical and educational responsibilities. All patient personas are developed and reviewed under clinical governance processes involving registered psychiatrists and allied health professionals before deployment within the platform.

Ethical AI Clinical governance Australian hosted Australian Privacy Principles No real patient data VET aligned
Clinical governance
Every persona and the feedback model are reviewed under clinical governance involving registered psychiatrists and allied health professionals before deployment. Nothing goes live without sign-off.
No real patient data, ever
All personas are synthetic composites. No real clinical records, identifying information or patient data is used at any point in the platform.
Australian data sovereignty
Learner data is stored on Australian infrastructure and governed by the Australian Privacy Principles. Nothing leaves the country.
Pricing

Simple pricing
for institutions.

Per-learner annual licensing. No per-session fees. No surprises at end of semester.

Essentials
$49
per learner / year — min 20 seats
  • 15 patient presentations
  • Unlimited sessions per learner
  • Post-session debrief reports
  • Basic cohort dashboard
  • Email support
Get started
Professional
$89
per learner / year — min 20 seats
  • 30+ patient presentations
  • Competency framework mapping
  • Evidence export for assessment and accreditation
  • At-risk learner flagging
  • LMS integration
  • Dedicated onboarding support
Book a demo
Enterprise
Custom
for large institutions and networks
  • Everything in Professional
  • White-label option
  • Custom patient personas
  • API access
  • SLA-backed support
  • Clinical advisory sessions
Talk to us

Join the waitlist.

Early access is opening to Australian institutions first. Leave your email and we will be in touch with a walkthrough built around your curriculum or training package.

No spam. We only use your email to talk about early access.